Privacy Policy

1. Eligibility (17+)

Fliqq Vawa is intended only for users who are 17 years of age or older. By using the App, you confirm that you meet this age requirement. We do not knowingly collect personal information from anyone under 17. If we learn that we have collected personal data from a person under 17, we will delete that information and may terminate the associated account.

2. Information We Collect

When you use the App, we may collect:

Account and profile information

• Email address, display name, profile photo, bio, hobbies, and authentication identifiers when you sign up or sign in (including email/password, Google Sign-In, and Sign in with Apple where available).

Device permissions data

• Camera and microphone: Used for live video streaming, voice features, and capturing profile or chat photos. Live audio/video is processed in real time for broadcasting; we do not store live stream media on our servers unless a feature explicitly saves or records content.
• Photo library / media: Used when you choose photos for your profile or share images in chat. We only access media you select.
• Notifications: Used to deliver optional push or in-app notifications if you grant permission.

Usage, device, and diagnostics

• App interactions, crash/diagnostic signals, device model, OS version, app version, and advertising/attribution identifiers where permitted by platform policy and your settings.

Purchase information

• If you make in-app purchases, Apple App Store or Google Play Billing processes payment. We receive purchase/product identifiers and verification data needed to unlock features (for example VIP). We do not receive or store your full payment card details.

User-generated content

• Live stream presence metadata, chat messages, reports, and blocks you create while using the App.

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the App (accounts, live streaming, chat, discovery, profiles).
• Process transactions and restore eligible purchases.
• Provide customer support and respond to requests.
• Monitor usage, prevent abuse, enforce our Terms of Use, and address technical issues.
• Measure marketing attribution and analytics where enabled.

4. Sharing Your Information / Service Providers

We may share information with service providers that help operate the App, including:

• Firebase (Google): Authentication, Firestore database, Analytics, and related backend services.
• Agora: Real-time audio/video streaming infrastructure.
• Adjust: Attribution and analytics measurement.
• Cloudinary: Image hosting/processing when you upload photos (where used).
• NetEase NIM (Yunxin): Messaging/IM-related features where used.
• Apple / Google: Sign-in and in-app purchase processing.

We may also disclose information if required by law or in response to valid requests by public authorities.

We require service providers to protect user data in a manner consistent with this Privacy Policy and applicable platform requirements.

5. User Generated Content (UGC) Policy

Fliqq Vawa allows users to broadcast live streams and participate in chats. We have a zero-tolerance policy for objectionable content and abusive behavior.

• Content moderation: We use in-app controls and review processes to address objectionable material.
• Reporting: Users can flag offensive content or abusive users in the App. We aim to review reports and take action, typically within 24 hours.
• Blocking: You can block abusive users from contacting you or interacting with your experience.
• Enforcement: Users who violate our Terms of Use may have content removed and accounts suspended or permanently banned.

6. Data Retention

We retain personal data only as long as needed for the purposes in this Policy, to provide the App, and to meet legal obligations. Account information is generally retained for the life of the account and for a limited period after closure (typically up to 24 months unless a longer period is required by law).

7. Data Deletion and Your Rights

You may request deletion of personal data associated with your account.

If you have an account, you can delete your account and associated data from the App’s Profile settings (Delete Account). You may also contact us using the details below.

We may retain limited information when required for legal, security, or fraud-prevention reasons.

8. Children's Privacy

The App is not directed to children and is not intended for anyone under 17. We do not knowingly collect personally identifiable information from children. Parents or guardians who believe a minor has provided personal data should contact us so we can delete it.

9. International Transfers

Your information may be processed on servers located outside your country of residence by us or our service providers. Where required, we take steps to protect transfers in accordance with applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy at https://fliqq-vawa-privacy.vercel.app/ and revise the “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or data requests, contact us at:

• Email: privacy@vawa.chat
• Support: https://vawa.chat/support